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Privacy Policy

Privacy Policy

 

  1. USER INFORMATION

Who is responsible for the processing of your personal data?

ACEITUNAS LA TORTOLA SL is RESPONSIBLE for the processing of the USER’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and the Law Organic 3/2018, of December 5 (LOPDGDD).

Why do we treat your personal data and why do we do it?

According to the form where we have obtained your personal data, we will treat it confidentially to achieve the following purposes:

In the Contact form

  • Respond to queries or any type of request that is made by the user through any of the contact forms that are made available on the website of the person in charge. ( for the legitimate interest of the person in charge, art. 6.1.f GDPR )
  • Carry out statistical analyzes and market studies. ( for the legitimate interest of the person in charge, art. 6.1.f GDPR )

In the E-commerce form

  • Manage your online purchase or order, process the payment and proceed to send it, based on the general contracting conditions.
    ( for the execution of a contract or pre-contract, 6.1.b GDPR )
  • Manage, maintain, improve or develop the services provided.
    ( for the execution of a contract or pre-contract, 6.1.b GDPR )
  • Conduct satisfaction and quality surveys.
    ( for the legitimate interest of the person in charge, art. 6.1.f GDPR )

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for it, they will be deleted with adequate security measures to guarantee the anonymization of the data or the total destruction of the same.

To whom do we provide your personal data?

No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data manager contracts. treatment required by current privacy regulations.

What are your rights?

The rights that assist the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data, and limitation or opposition to its treatment.
  • Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact details to exercise your rights :

OLIVES LA TORTOLA SL. C/ Ses Falques Pol. ind. The Station, 11 5 A – 17300 BLANES (Girona). E-mail: info@aceitunaslatortola.com

 

  1. MANDATORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER

The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE is true and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

 

  1. SECURITY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the treatment of personal data of its responsibility, and manifestly with the principles described in the article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSIBLE through ACEITUNAS LA TORTOLA SL. C/ Ses Falques Pol. ind. The Station, 11 5 A – 17300 BLANES (Girona). E-mail: info@aceitunaslatortola.com